LiteWell is committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, disclose, and protect information obtained through our website, digital platforms, and services.
LiteWell (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, digital platforms, and services (collectively, the “Site”).
This Privacy Policy applies to visitors, prospective patients, and users of our digital services. It does not replace our Notice of Privacy Practices, which governs Protected Health Information (PHI) once a clinical relationship is established.
We may collect:
Personal Information:
Usage Data:
Technical Data:
Information may be collected when you visit the Site, submit forms, communicate with us, or interact with content.
We use information to:
We do not sell personal information.
Information submitted through this website is not considered Protected Health Information (PHI) unless you become a patient and provide information through secure, HIPAA-compliant clinical systems.
Once you are a patient, your medical data is governed by our Notice of Privacy Practices.
LiteWell may utilize artificial intelligence (AI) tools and technologies to support aspects of its operations and services. These tools may be used for purposes such as:
AI tools used by LiteWell are designed to assist—not replace—clinical judgment.
Important limitations:
LiteWell takes reasonable steps to ensure that any AI tools used are implemented in a manner consistent with applicable privacy and security standards, including HIPAA where applicable.
By using the Site and interacting with LiteWell services, you acknowledge that AI-assisted tools may be used in certain non-clinical and clinical support capacities.
We use cookies and similar technologies to:
You may disable cookies through your browser settings, though some functionality may be affected.
We may use third-party analytics tools such as Google Analytics to understand how users interact with the Site.
These tools may collect information about:
Data is generally aggregated and used for performance improvement.
We may share information with:
Service Providers:
Legal Obligations:
LiteWell does not sell or rent personal information to third parties.
We implement reasonable administrative, technical, and physical safeguards to protect information.
However:
We retain information only as long as necessary to:
Retention periods vary based on data type and regulatory requirements.
Depending on your jurisdiction, you may have rights to:
Requests can be made using the contact information below.
California residents may have additional rights including:
Requests can be submitted through the contact information below.
This Site is not intended for individuals under 18. We do not knowingly collect data from minors. If identified, such data will be deleted.
The Site may link to third-party websites. LiteWell is not responsible for their privacy practices. Use those sites at your own risk.
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use constitutes acceptance of changes.
If you have questions about this Privacy Policy or your information, you can reach us at: