LiteWell provides non-urgent, scheduled specialty care only. This disclaimer explains the limits of our services and communication channels, and what to do if you are experiencing a medical emergency.
LiteWell does not provide emergency medical services. All services offered by LiteWell are non-urgent and scheduled in nature, and are focused on metabolic health, medical weight loss, hormone optimization, and related areas of specialty care.
LiteWell is not equipped to manage acute or life-threatening medical conditions. The services provided through LiteWell—whether via telehealth, messaging, phone, or in-person visits—are not intended for use in emergency situations.
If you are experiencing a medical emergency, you must immediately:
Examples of medical emergencies include, but are not limited to:
Do not delay seeking emergency care by attempting to contact LiteWell.
LiteWell communication channels—including phone calls, text messaging, email, patient portals, and telehealth platforms—are not monitored continuously and are not intended for urgent or emergent communication.
Response times may vary based on:
You acknowledge and agree that:
Telehealth services are not a substitute for emergency care.
In emergency situations:
LiteWell providers may advise you to seek in-person care or emergency services if your condition warrants it. You agree to follow such recommendations.
LiteWell, its physicians, staff, and affiliates have no obligation to provide emergency medical care through the Site or its services.
By using LiteWell services, you acknowledge that:
You are responsible for recognizing when your symptoms may represent an emergency and for taking appropriate action.
You agree that:
By using LiteWell services, you acknowledge that you have read and understand this Emergency Disclaimer and agree to its terms.
You understand that LiteWell provides non-emergency, specialty medical care and that emergency medical needs must be addressed through appropriate emergency services.
